POLICIES

 
OUR STORE POLICIES 

Shipping & Delivery

Returns & Replacements

Privacy & Security 

Online Privacy Policy Only 

       

SHIPPING & DELIVERY 

All orders are shipped with delivery confirmation. Shipping fees are not refundable under any circumstance.

Sales Tax will be posted to residents of New York  [8.875%] only

You can check the status of your order by contacting us at hello@mutinyhudson.com. We will respond to all emails within 24hrs.

If you need to change your order, you can send changes to hello@mutinyhudson.com. We will be happy to make changes to your order as long as it hasn't been shipped yet.

 

RETURNS & REPLACEMENTS

We will gladly accept returns within 14 days of delivery.
Please return merchandise with original tags and packaging, unwashed and unworn. Shipping and handling charges are non-refundable. All discounted and sale items are Final Sale.


HOW TO MAKE A RETURN: 

 
All returns must be authorized by Mutiny. Please send your return request to mutinydc@yahoo.com with your order number and the specific items you would like to return. Upon receipt of a confirmation email, pack the merchandise in the original package if possible and send pre-paid and insured to:

Mutiny Hudson
Attn: Returns
438 1/2 Warren Street 
Hudson, New York  12534


Mutiny will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery.

When your return is received, we will credit the same credit card account with which the original purchase was made. We will process your return immediately but the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company.


PRIVACY & SECURITY 

What information do we collect? 

We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. 

 What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

How do we protect your information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. 

Do we disclose any information to outside parties?
 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 


ONLINE PRIVACY POLICY ONLY 

This online privacy policy applies only to information collected through our website and not to information collected offline. Your Consent By using our site, you consent to our web site privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page. 

This policy was last modified on 5/30/2016 

If there are any questions regarding this privacy policy you may contact us using the information below:

hello@mutinyhudson.com

THIRD PARTIES

all names registered with our 'comrades' are registered trademarks of their respective owners and humbly used with permission.

CONTRIBUTORS

branding and site design by the WORKROOM @ ANVILORANGE LLC

photography by the WORKROOM @ ANVILORANGE, LLC