SHIPPING & DELIVERY
All orders are shipped USPS Priority with delivery confirmation. If you need to make separate arrangements with a separate carrier, please let us know.
You can check the status of your order by contacting us at email@example.com. We will respond to all emails with immediacy and within 24hrs.
If you need to change your order, you can send changes to firstname.lastname@example.org
We will be happy to make changes to your order as long as it hasn't been shipped yet !
Shipping fees unfortunately are not refundable.
RETURNS & REPLACEMENTS
We will happily accept returns when we are contacted within 14 days of purchase for a Mutiny Store Credit.
All discounted + sale items are considered Final Sale ... shipping and handling charges are non-refundable.
HOW TO MAKE A RETURN:
All returns must be authorized by Mutiny. Please send your return request to email@example.com with your order details.
Upon receipt of a confirmation email, please return merchandise with original tags and packaging, unwashed and unworn to
438 1/2 Warren Street
Hudson, New York 12534
Mutiny can not accept responsibility for reimbursement or compensation of lost packages without proof of delivery ... please make sure you have a tracking number.
When your return is received, we will process your return immediately. You will receive an email with your store credit information and a paper copy will be mailed to you.
PRIVACY & SECURITY
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This policy was last modified on 5/30/2016
all names registered with our 'comrades' are registered trademarks of their respective owners and humbly used with permission.
branding and site design by the WORKROOM @ ANVILORANGE LLC
photography by the WORKROOM @ ANVILORANGE, LLC